FREE SHIPPING ON ORDERS ABOVE $50.00USD (U.S. ONLY)

Orders are packed and shipped between Monday and Friday. Once packaged, orders will be shipped within 1-3 business days. 

Please note that time in transit does not include weekends or holidays. All delivery times are estimates. 

TRACKABLE SHIPPING

Cavalli Lash is responsible for your new purchase until it reaches the Post Office. After that, it is out of our control and we recommend that you ship with a Tracking number or Expedited shipping. We cannot guarantee replacement of lost or stolen packages shipped via USPS or via Canada Post. We suggest ordering with a tracking number to ensure your package arrives safely.  

Customers are responsible for packages once marked 'delivered' by USPS or Canada Post. If your tracking email says your package has been delivered and you can't find it OR your package is delayed, please call your local post office.

In the case that your shipment is lost or damaged in transit; all trackable shipments include insurance to protect against loss or damage during shipping. Please call your local post office and final a claim with Canada Post!  

 

NON-TRACKABLE SHIPPING

Cavalli Lash is responsible for your new purchase until it reaches the Post Office. After that, it is out of our control and we recommend that you ship with a Tracking number or Expedited shipping.  We suggest ordering with a tracking number to ensure your return arrives safely.

 

If you choose not to order with tracking and your purchase is lost or damaged by  via USPS / via Canada Post, we cannot provide a refund.